One of the roles I feel professionally compelled to fulfill is that of mitigator. I feel it is my responsibility to mitigate conflict. The sale or purchase of a home is a hyper-emotional process. As a result, tempers may flair or our instincts may be reactionary. Very often, I will present an offer to a seller only to find them combative or defensive. Those feelings can cause a seller to respond to the buyer in anger rather than civility.
It is my responsibility to stay calm and keep all parties on point. There is almost always a solution to the various conflicts that may occur during a real estate transaction and it's my job to find & implement the best way forward.
So what are the best sollutions? They are almost always found somewhere in the middle. To me, residential real estate transactions are not a zero sum game. There shouldn't be a winner and a loser. I feel best when all parites are happy on closing day.
All the best- Dori
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